One of the Birmingham-area’s largest cable and internet providers, Charter, is waiving its fees for all calls placed to Japan over the next several weeks.
According to a release from the company’s Alabama office, call volumes to Japan peaked on Friday, Mar. 11, the day the earthquake and subsequent tsunami ravaged the island. Since then, calls to Japan have gradually declined, however the overall number of calls remains higher than usual.
Representatives from Alabama’s Charter office, located in Vestavia Hills, say that seeing the horrific images on television and not being able to reach someone you know there is “unimaginable.”
“We hope to connect friends and loved ones to help ease their pain, and will continue to keep the victims and rescue workers in our thoughts,” Vice President and General Manager of Charter operations in Alabama Matt Favre said.